311 Requests: Calgary vs Edmonton

311 requests to the City of Calgary and the City of Edmonton each month, every kind of request together. Calgary logged 485,719 in 2025 and 547,900 in 2014. Edmonton logged 900,446 in 2025, down from 2,129,674 in 2014; most of the drop came between 2018 and 2020. The two cities do not count the same thing: Edmonton's figures include calls for general information and inquiries, so its totals run higher than Calgary's service requests. Edmonton before 2023 comes from the City's per-year archive files, counted once per request because the 2017 file lists every request twice. A count of requests made, not of problems that exist.